Business Hours : 10:00 am - 07:30 pm
Location : Lehi, Utah, USA.
About Us
Who We Are
Time Keeper is an independent horological workshop based out of Lehi, Utah in the USA. We specialize in the restoration, repair and service of luxury timepieces. Our team of skilled watchmakers has a combined experience that spans four generations in the watchmaking industry. With a deep understanding of the intricacies and complexities of luxury timepieces, we are committed to providing our clients with exceptional craftsmanship and unparalleled service. Whether your timepiece requires a simple battery replacement or a full restoration, we have the expertise and resources to ensure that your treasured watch is returned to its original condition. Trust us with your timepiece and experience the difference that comes with four generations of watchmaking excellence. We take pride in our commitment to quality workmanship and customer satisfaction, and we look forward to sharing our passion for timepieces with you.
Due to the specialized nature of our work, our shop is a web based and mail-order business. However, we welcome all local customers by appointment only. Utah customers please click on the button below to book an appointment:
Our watchmakers have a unique advantage - their experience comes from a family legacy of four generations in the watchmaking industry. We understand the intricate workings of timepieces and have a deep appreciation for the artistry that goes into creating each piece. Our commitment to quality craftsmanship, attention to detail, and personalized service is what sets us apart. Whether you are looking to restore a treasured heirloom or simply need routine maintenance for your luxury watch, we are here to provide you with the highest level of expertise and care.
HOW IT WORKS
OUR SIMPLE PROCESS
Restore Your Watch to Perfection: Fast and Reliable Mail-In Watch Repair Service with a Satisfaction Guarantee.
STEP #1
COMPLETE OUR ONLINE SERVICE REQUEST FORM OR DOWNLOAD AND FILL OUT THE PDF FORM BY HAND.
STEP #1
STEP #1
STEP 1
STEP #2
PRINT THE CONFIRMATION EMAIL, PACK YOUR WATCH SECURELY AND INCLUDE COMPLETED FORM (CONFIRMATION EMAIL OR PDF FORM) WITH YOUR WATCH WHEN YOU SEND IT TO US.
STEP #2
STEP #2
STEP #2
STEP #3
OUR MASTER WATCHMAKER CAREFULLY EVALUATES YOUR WATCH AND WE SEND A DETAILED ESTIMATE FOR YOUR APPROVAL TO YOUR EMAIL.
STEP #3
STEP #3
STEP #3
STEP #4
UPON APPROVAL OF THE ESTIMATE, SUBMIT PAYMENT USING YOUR PREFERRED CREDIT CARD OR PAYPAL, WE WORK ON YOUR WATCH AND SEND IT BACK WHEN IT'S DONE!
STEP #4
STEP #4
STEP #4
MAIL-IN WATCH REPAIR SERVICE
OR
Ladies Rolex
Rolex GMT Master Ref. 6542
Vintage Chronograph Service
18K Gold Rolex
18K Gold Rolex Polished
Audemars Piguet Royal Oak Quartz Movement
Rolex Explorer II Lume
Fabricating Parts
Rolex Caliber 3135
Vintage Rolex GMT Ref. 6542 Movement
Breitling
Out of State Customers
Utah Customers
Time Keeper | Watch Repair and Service Center
The Right Solution For Your Watch.
- Complimentary 7-Point Watch Check-Up with Any Service.
- Only Genuine Factory Replacement Parts.
- Online Tracking System with Real-Time Repair Status Updates.
- Swatch Group Level 5 Parts Account in Good Standing.
- Secure Shipping with Door-to-Door Tracking and Insurance.
- Free Estimates.
- Every Full-Service Is Guaranteed For 2-Years.
- State of the Art Repair Facility with the Latest Technology and Equipment in the Industry.
- Breitling and Omega Trained Watchmakers.
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Our Specialty
We specialize in mechanical timepieces but we can work on virtually any watch. We are the only shop in the USA that offers electronic module rebuild services in-house for vintage Pulsar, Omega and Hamilton LED watches from the 1970's, no one in the industry can beat or even match our 5 year warranty on those complicated restoration jobs! -
100% Satisfaction Guaranteed
If you are not 100% happy with your watch when you get it back from our shop, we are not happy either.
Customer Feedback
What Our Clients Say
Time Keepers did a superb job of performing general maintenance and minor repairs to my Tag Heuer Carerra Chronograph with automatic winding Heuer 01 movement (CAR201T.BA0766). I will be certainly be using them to perform upkeep and repairs to the other watches in my collection.
Thomas Tucker Google Review
I have a very small but pretty diverse collection of watches, and Jorge has serviced most of them. He really appreciates watches of all kinds and understands that no matter what watch you bring him--whether it's a vintage Omega automatic, a beater quartz diver, or a 1980s Freestyle digital--they all mean more to their owners than what they cost in dollars. I've had him service all three of the above watches mentioned, and he has welcomed me into his workshop (also his home) to see him work on them. He treats them all with equal and incredible care. I would recommend Time Keeper to anyone needing watch service, whether it's for a new battery or repairing the broken crown stem in the heirloom watch your father or grandfather passed down to you.
Rob D. Yelp Review
Took my used Cartier santos in. It was pretty beat up. Jorge made it look awesome. Excited to love this watch for a long time.
Spencer Oliphant Google Review
I have had my Great Grandfathers B.W Raymond Elgin serviced here twice! Extremely happy with the work the team at Time Keepers do. Will definitely be coming back for future services :) I highly recommend Time Keeper WSC and recommend all my friends and family to them. Thank you for all you do!
Kilstromkhrono Google Review
Attention to detail, extremely friendly, great value, and a little watch repair history lesson on the side! Thanks Time Keeper, you've earned my business!
Ryan Larsen Google Review
I read online about how this shop is primarily a mail-order business but that they had a local presence in Utah where I live, so I took my new watch in to have the band re-sized since I work 8 minutes away. The GPS took me to a very nice neighborhood of large, new townhomes. In this beautiful, large, modern townhome in a very nice part of Lehi was a corner, nestled among the modern accoutrements and furniture, that seemed untouched by the centuries. A watch repair shop, with well-worn but functional tools. It was a trip to see. The owner was kind and helped resize my watch while his son told me how his father and mother and grandfather had all been watchmakers and how he hopes to keep it going. They did quality work and I love supporting people like that. Highly recommend.
Tee Prodnuk Google Review
Family owned business, both husband and wife are credentialed and certified. They are the only place I take my Rolex, Breitling and Omega to be Warranty serviced and repaired. Local jewelry stores ship their watches here so skip the middle man. They repair grandfather clocks, cuckoo clocks, wristwatches, and even my great-grandfather’s ancient Pocket watch. Friendly, very knowledgeable, great prices, honest and reliable. I recommend!!
Dayna Schoonover Google Review
Getting in touch with Time Keeper and working with them was very easy and convenient for me. They were knowledgeable, personable, kind, and efficient. I had my Seiko watch band repaired and I didn't notice that my battery had died until after I arrived. Both issues were easily fixed in a couple of minutes. Overall, good pricing, good work, good people. I would recommend their services to anyone.
Steven Brown Google Review
Amazing service! I submitted a request on the website for a local Appt and was contacted right away. Same day service, with a multi-generational legacy of clock and watch repair. Wonderful experience, would highly recommend!
Jeremy McLerran Google Review
They were so helpful. I had a watch that only worked 1/2 of the time. They checked the battery and then told me my options and was very honest in telling me my options.
Linda W. Yelp Review
I had a great experience working with them. Their turn around time was very fast and they communicate with me throughout the entire process of having my watch repaired.
Miguel Cardenas Google Review
My Submariner movement was having issues stopping. I found them online and gave them a call; I talked for a few minutes, and they made me feel at ease that I could get it back in working order.
I drove over to Time Keeper; they explained to me within a few minutes what needed to be replaced. They showed me the problem with the automatic movement, and I immediately had confidence they were the right place to repair it for me.
Throughout the repair process, they reached out with photos, videos, and progress updates. This extra care and forethought added a fantastic element showing how complex these watches are and how working on these movements is truly a mastercraft.
When I picked it up, they surprised me by refinishing the brush and polish, which made the watch look as pristine as the day I purchased the piece.
Anyone that is looking to get their watch back to the original condition, Time Keeper will get you taken care of!
I drove over to Time Keeper; they explained to me within a few minutes what needed to be replaced. They showed me the problem with the automatic movement, and I immediately had confidence they were the right place to repair it for me.
Throughout the repair process, they reached out with photos, videos, and progress updates. This extra care and forethought added a fantastic element showing how complex these watches are and how working on these movements is truly a mastercraft.
When I picked it up, they surprised me by refinishing the brush and polish, which made the watch look as pristine as the day I purchased the piece.
Anyone that is looking to get their watch back to the original condition, Time Keeper will get you taken care of!
James Bell Google Review
Local Customer?
Do you want to bring your watch in person to our shop? Click below to book an appointment.
Working Hours
- Monday - Friday 10:00 am - 07:30pm
- Saturday 11:00 am - 06:30pm
- Sunday Closed
Contact Us
- Email Address : [email protected]
- Phone Number : +1 (385) 210 - 7548
Gallery
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