FAQ

Have Any Questions?

Frequently Asked Questions

What watch repair & other services do you offer?

We specialize in the restoration, repair and service of luxury timepieces.

What truly sets us apart is our ability to tackle nearly any job, we truly believe that with enough time and money, any watch - no matter how far gone - can be repaired/restored to its former glory.

Please view our services page for a list of repair and restoration services we offer. If you need a repair service that is not listed there, chances are we can provide it. Please contact us to discuss your unique watch repair/restoration needs.

Who will be repairing/servicing my watch?

It depends, if your watch is a complicated mechanical timepiece our master watchmaker, Jorge Sr. will most likely be working on it.

If you watch is a vintage electronic/tuning fork or digital timepiece, Jorge Jr. will be the one working on it.

If your watch is a Breitling Emergency timepiece or a modular chronograph, Wil will be the one taking care of you.

Do you warranty your work?

We stand by our work 100% and all internal repair/restoration work is guaranteed for a period of two (2) years. Any damage to the watch resulting from extreme use is not covered under the warranty. Items not covered by the warranty include the strap/band, crystal, stem & crown, or any damage from normal, extreme, or inappropiate use.

Do you carry original parts?

We have developed great relationships with all major watch manufacturers and can tipically obtain original parts for any repair. In the event that parts are no longer available, we may be able to fabricate custom parts for your watch.

How do I get a repair estimate for my watch?

In order to provide you with an accurate repair estimate, our master watchmaker will have to evaluate your watch.

The repair cost will depend on the brand of your watch and the work needed to repair/restore your watch.

Simple battery replacements start at $19.99 and include a new gasket or seal and water resistance testing to ensure your watch meets manufacturer specifications.

Local Customer?

Do you want to bring your watch in person to our shop? Click below to book an appointment.